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Certificates & Workforce Training

Six Sigma Green Belt Certificate

$495

with Scott Follett

Calendar Feb 1, 2021 , runs for 12 weeks

Six Sigma professionals are in strong demand by organizations around the world. On the front-lines of Six Sigma efforts are Green Belts. LERN’s Green Belt training teaches participants problem-solving skills using the DMAIC (Define, Measure, Analyze, Improve, and Control) model. After completing this challenging course, Six Sigma Green Belts serve their organizations as a trained specialist able to work on Six Sigma projects that benefit the organization. Although not required, participants are strongly encouraged to have a project during the course. The instructors and mentors work closely with the class to not only teach the material but to guide candidates as they work on projects. CEUs/ILUs: 4.8 Length (in hours): 48 COURSE SCHEDULE: Introduction to Six Sigma Green Belt Feb. 1-26, or Apr 5-30 Intermediate Six Sigma Green Belt Mar 1-26, or May 3-28, Advanced Six Sigma Green Belt Apr 5-30, or June 7-July2.

SQL Certificate: 3 Bundle Course March-May

$595

with Cecelia Allison

Calendar Mar 1, 2021 , runs for 12 weeks

Structured Query Language (SQL) is the industry standard database programming language. It is one of the most in demand skills in occupations that require interaction with data and analyzing data. Learning SQL can also lead to a job that is specific to analyzing data such as a data analyst, a quality assurance analyst, or a business analyst. You will quickly progress from creating simple SQL queries that query a single table to querying multiple tables simultaneously. You’ll also learn how to alter data in a database and how to gather significant statistics from data stored in a database. Finally, you'll learn techniques that will enable you to write powerful queries that perform complicated searches and sorts on your data.  CEUs/ILUs 4.8

Topsham: Northstar Digital Literacy
Online Registration Unavailable

Topsham: Northstar Digital Literacy

$50

with Sarah Juenemann

Calendar Mar 4, 2021 at 4:30 pm, runs for 10 weeks

Want to earn certificates in a variety of basic computer skills to enhance your resume? Join this open lab to work through modules of your choice from the following list: Basic Computer, World Wide Web, Windows, Mac OS X, Using Email, Microsoft Word, Social Media, Microsoft Excel, Microsoft PowerPoint, and Information Literacy. You’ll work with a computer instructor in an individualized self-paced format through the modules that match your personal career and educational goals. Free to academic students. For more information, call Academic Counselor, Paul Elisha, at 729-7323, Ext.3, or Pauline Hanson-443-8255.

Certificate in Customer Service: 2 Class Bundle

$245

with Greg Marsello and Nanette Sanders-Cobb

Calendar Apr 5, 2021 , runs for 8 weeks

Customer service is now essential for business and all work organizations. With the increase of technology, human interaction with customers becomes all the more important. Whether it relates to retaining customers, serving your audience, or turning inquiries from potential customers into sales, good customer service is now one of the central factors in organizational success. Learn to improve your customer service skills to enhance your career skill set, improve productivity, and increase your organization’s success. You will also take away some extraordinary customer service techniques you won’t find anywhere else. Courses can be taken individually at a cost of $145 each. CEUs/ILUs available. Keys to Customer Service - Feb 1 - 26 or April 5 - 30 Extraordinary Customer Service - March 1 - 26 or May 3 - 28

Certificate in Data Analysis: 3 Course Bundle

$495

with Jeff Kritzer

Calendar Apr 5, 2021 , runs for 12 weeks

Data Analysis is quickly becoming one of the most sought-after skills in the workplace. Companies have vast amounts of data, but it is rare to have someone with the ability to analyze that data to see trends and make predictions. Add a whole new skill set to your portfolio, and make a big difference in the success of your organization by acquiring data analysis skills. Begin with getting a basic understanding of how to analyze data in a business setting. Then learn how many of your business decisions involve comparing groups for differences. You will know the statistics behind these group differences and relationships. Finally you will find out how to perform inquiries that will be useful to your business or organization, and have the skill necessary to communicate these results through graphs and text that your fellow employees will understand. Whether your business is home based or a large company, this certificate will take you to the next level where important decision-making is concerned. Courses may be taken individually at a cost of $195 each. Please call the office to register for individual courses. CEUs/ILUs 4.8 Introduction to Data Analysis - Feb 1 - 26 or April 5 - 30 Intermediate Data Analysis - March 1 - 26 or May 3 - 28 Advanced Data Analysis - April 5 - 30 or June 7 - July 2

Certificate in Leadership Development: 3 Course Bundle

$145

with Tawanda McLauren and William Draves

Calendar Apr 5, 2021 , runs for 12 weeks

Especially geared for future leaders in the Gen Y generation (born 1980-1999), the certificate provides how-to practical information on advancing your leadership potential and making a difference in both the workplace and in society. Find out what it takes to become an effective leader. Discover your style of leadership. Discuss task completion, building relationships with your subordinates, becoming socially perceptive to changes in the workplace, utilizing your emotions in a positive and effective manner, and addressing challenging goals.Then learn the unspoken secrets that leaders know and the strategies they employ/exhibit in for influencing others. Leadership skills are acquired and learned. You can become a leader if you know the do’s and don’ts; what to say, what not to say; what to do, what not to do. At the end of completing the three course certificate, you will come away with a new understanding, new toolbox of leadership skills, and the information to move your leadership development into high gear. Courses may be taken individually for a cost of $145 each. You can also register for individual courses. CEUs/ILUs available. Leadership Principles - Feb 1 - 26 or April 5 - 30 Developing Your Leadership Skills - Mar 1 - 26 or May 3 - 28 Developing Your Professional Career - April 5 - 30 or June 7 - July 2

Certificate in Mastering Excel: 3 Course Bundle

$495

with Amy Klous

Calendar Apr 5, 2021 , runs for 12 weeks

A must-have skill to succeed in business, whether an entrepreneur or a valued employee, is the ability to create, edit and manage spreadsheets. Microsoft Excel is the most used spreadsheet tool in the world. Begin with learning how an Excel worksheet is constructed, populated with content, and edited for delivery. Discover how various menu items, commands, settings and processes affects the look of your Excel worksheets and workbooks. Then, increase your efficiency by learning how to organize, display and calculate your data into useful information. Identify different types of data and how data can be best visually represented or formatted, by using different data tool techniques. Finally, you’ll learn a variety of Excel’s most powerful features to analyze data quickly and easily. This Certificate will help you discover how to attractively visualize your data into meaningful information with confidence. Courses may be taken individually at a cost of $195 each. Please call the office to register for individual courses. CEUs/ILUs available. Mastering Microsoft Excel - Feb 1 - 26 or April 5 - 30 Intermediate Excel - March 1 - 26 or May 3 - 28 Advanced Excel - April 5 - 30 or June 7 - July 2

Certificate in Project Management

$495

with Andy Stanhope and Christina Martinez

Calendar Apr 5, 2021 , runs for 12 weeks

In today’s business environment, there is a need for good project management. Project management provides visibility of project health to the business and the customer. Through continuous monitoring, early detection of variations to plan, schedule, and budget can be communicated to stakeholders for quick resolution, including project cancelation. Project management is one of the fastest paths to promotion by increasing your network through greater exposure. First, gain the skills, tools and templates to confidently develop and maintain a project. An overview of salaries, certification costs, education, and experience requirements are provided. Then acquire a well-rounded knowledge of the five Project Management Processes relating to the Project Management Body of Knowledge Guide. This basic information will assist you in learning the beginnings of Project Management, whether you are interested in project management, in a project management field, or in any line of work. CEUs/ILUs available. Introduction to Project Management - Feb 1 - 26 or April 5 - 30 Project Management Processes - March 1 - 26 or May 3 - 28 Project Management Knowledge Areas - April 5 - 30 or June 7 - July 7





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