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Certificates & Workforce Training
Bath: Northstar Digital Literacy
with Sarah Juenemann
Want to earn certificates in a variety of basic computer skills to enhance your resume? Join this open lab to work through modules of your choice from the following list: Basic Computer, World Wide Web, Windows, Mac OS X, Using Email, Microsoft Word, Social Media, Microsoft Excel, Microsoft PowerPoint, and Information Literacy. You’ll work with a computer instructor in an individualized self-paced format through the modules that match your personal career and educational goals. Free to academic students. No class on Feb. 17. Covid 19 safety protocols will be followed, including masks and social distancing. For more information, call Academic Counselor, Paul Elisha, at 729-7323, Ext.3, or Pauline Hanson-443-8255.
Accounting and Finance: Part of the Certificate for Accounting and FInance for Non-Financial Managers
with Jodie Trana
Successful people in the workplace utilize financial information to aid in effective decision making. This course explains the financial concepts and accounting processes used in most businesses and provides practical techniques you can use. You will learn the foundation to understanding the seven steps in the accounting cycle and will be able to analyze resource allocation and evaluate financial performance. CEUs/ILUs available.
Adobe Illustrator Essentials: Part of the Graphic Design Software Essentials Certificate
with Andy Helmi
Adobe Illustrator is the industry standard computer illustration software. Use Illustrator to draw shapes and design logos, flyers, posters, banners, business cards or any other vector graphics for print or web. In this course, you will learn Adobe Illustrator fundamentals to set up a print document and use various tools to draw, type and color all kinds of shapes and illustrations. Learn how to efficiently manage layers and artboards, and create print-ready PDF documents. Access to Adobe Illustrator software required.
Business Writing: Part of the Certificate in Business Writing
with Kathryn Lynch-Morin
Take away the key practices you need to develop and hone your business writing communication effectively and successfully. Get the best practices for crafting effective, professional business documents. Find out how to avoid grammatical pitfalls. And acquire business writing principles that will be good for years to come. CEUs/ILUs available.
Certificate in Customer Service: 2 Class Bundle
with Greg Marsello and Nanette Sanders-Cobb
Customer service is now essential for business and all work organizations. With the increase of technology, human interaction with customers becomes all the more important. Whether it relates to retaining customers, serving your audience, or turning inquiries from potential customers into sales, good customer service is now one of the central factors in organizational success. Learn to improve your customer service skills to enhance your career skill set, improve productivity, and increase your organization’s success. You will also take away some extraordinary customer service techniques you won’t find anywhere else. Courses can be taken individually at a cost of $145 each. CEUs/ILUs available. Keys to Customer Service - Feb 1 - 26 or April 5 - 30 Extraordinary Customer Service - March 1 - 26 or May 3 - 28
Certificate in Data Analysis: 3 Course Bundle
with Jeff Kritzer
Data Analysis is quickly becoming one of the most sought-after skills in the workplace. Companies have vast amounts of data, but it is rare to have someone with the ability to analyze that data to see trends and make predictions. Add a whole new skill set to your portfolio, and make a big difference in the success of your organization by acquiring data analysis skills. Begin with getting a basic understanding of how to analyze data in a business setting. Then learn how many of your business decisions involve comparing groups for differences. You will know the statistics behind these group differences and relationships. Finally you will find out how to perform inquiries that will be useful to your business or organization, and have the skill necessary to communicate these results through graphs and text that your fellow employees will understand. Whether your business is home based or a large company, this certificate will take you to the next level where important decision-making is concerned. Courses may be taken individually at a cost of $195 each. Please call the office to register for individual courses. CEUs/ILUs 4.8 Introduction to Data Analysis - Feb 1 - 26 or April 5 - 30 Intermediate Data Analysis - March 1 - 26 or May 3 - 28 Advanced Data Analysis - April 5 - 30 or June 7 - July 2
Certificate in Leadership Development: 3 Course Bundle
with Tawanda McLauren and William Draves
Especially geared for future leaders in the Gen Y generation (born 1980-1999), the certificate provides how-to practical information on advancing your leadership potential and making a difference in both the workplace and in society. Find out what it takes to become an effective leader. Discover your style of leadership. Discuss task completion, building relationships with your subordinates, becoming socially perceptive to changes in the workplace, utilizing your emotions in a positive and effective manner, and addressing challenging goals. Then learn the unspoken secrets that leaders know and the strategies they employ/exhibit in for influencing others. Leadership skills are acquired and learned. You can become a leader if you know the do’s and don’ts; what to say, what not to say; what to do, what not to do. At the end of completing the three course certificate, you will come away with a new understanding, new toolbox of leadership skills, and the information to move your leadership development into high gear. Courses may be taken individually for a cost of $145 each. You can also register for individual courses. CEUs/ILUs available. Leadership Principles - Feb 1 - 26 or April 5 - 30 Developing Your Leadership Skills - Mar 1 - 26 or May 3 - 28 Developing Your Professional Career - April 5 - 30 or June 7 - Jul 2
Certificate in Mastering Excel: 3 Course Bundle
with Amy Klous
A must-have skill to succeed in business, whether an entrepreneur or a valued employee, is the ability to create, edit and manage spreadsheets. Microsoft Excel is the most used spreadsheet tool in the world. Begin with learning how an Excel worksheet is constructed, populated with content, and edited for delivery. Discover how various menu items, commands, settings and processes affects the look of your Excel worksheets and workbooks. Then, increase your efficiency by learning how to organize, display and calculate your data into useful information. Identify different types of data and how data can be best visually represented or formatted, by using different data tool techniques. Finally, you’ll learn a variety of Excel’s most powerful features to analyze data quickly and easily. This Certificate will help you discover how to attractively visualize your data into meaningful information with confidence. Courses may be taken individually at a cost of $195 each. Please call the office to register for individual courses. CEUs/ILUs available. Mastering Microsoft Excel - Feb 1 - 26 or April 5 - 30 Intermediate Excel - March 1 - 26 or May 3 - 28 Advanced Excel - April 5 - 30 or June 7 - July 2