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Certificates & Workforce Training
Developing Your Leadership Skills: Part of the Certificate in Leadership Development
with Tawanda McLauren and William Draves
Come discover the key concepts of being a leader and the best strategies for developing your leadership skills. Learn the unspoken secrets leaders know and the strategies they employ/exhibit for influencing others. The action takes place in attending meetings, running meetings, interacting with others 1:1, and employing successful techniques to convince and influence others. You can become a leader if you know the do’s and don’ts of an effective leader. CEUs/ILUs available.
Effective Copywriting: Part of the Certificate in Business Writing
with Kathryn Lynch-Morin
Whether you are sending out a press release, communicating internally with a memo or promoting your own skills on LinkedIn, strong writing skills are the key to success. Come away with the tools and techniques you need to improve your copywriting skills and learn how to avoid the common writing mistakes that can hold you back. .
Extraordinary Customer Service: Part of the Certificate in Customer Service
with Greg Marsello and Nanette Sanders-Cobb
Customer service separates you from your competition. Extraordinary customer service comes from focusing on essential elements that yield big results. Discover how easy it is to tweak your customer service from the ordinary to the extraordinary. You'll take away a customer service plan that will help you focus on the key elements getting you started on your pathway to success. CEUs/ILUs available.
General Ledger + Month End Procedures: Part of the Bookkeeping Certificate
with Sharon deFonteny
This course will show you how to make sure your general ledger balances by preparing an unadjusted trial balance, how to look for errors when you don’t balance, how to determine correct entries and how to verify debits and credits equal with an adjusted trial balance. CEUs/ILUs available.
Intermediate Data Analysis: Part of the Certificate in Data Analysis
with Jeff Kritzer
Many of your business decisions involve comparing groups for differences. You will look at relationships between variables. Does product recognition relate to subsequent product purchase? This Intermediate Data Analysis course will introduce you to the statistics behind these group differences and relationships. In addition, you’ll learn how to work with ratings, graphs and user-friendly reports of statistical results. CEUs/ILUs available.
Intermediate Excel: Part of Certificate in Mastering Excel
with Amy Klous
This Excel course will help you increase your efficiency by learning how to organize, display and calculate your data into useful information, consolidate your data proficiently into readable rows and columns using different table designs and styles, and improve your spreadsheet appearance to make the content easier to understand for your target audience. Discover how easily pivot tables can be created to quickly summarize large amounts of data. CEUs/ILUs available.
Intermediate SQL : Part of SQL Certificate May
with Cecelia Allison
Structured Query Language (SQL) is the industry standard database programming language. It is one of the most in demand skills in occupations that require interaction with data and analyzing data. Learning SQL can also lead to a job that is specific to analyzing data such as a data analyst, a quality assurance analyst, or a business analyst. You will quickly progress from creating simple SQL queries that query a single table to querying multiple tables simultaneously. You’ll also learn how to alter data in a database and how to gather significant statistics from data stored in a database. Finally, you'll learn techniques that will enable you to write powerful queries that perform complicated searches and sorts on your data. CEUs/ILUs 4.8
Intermediate Web Design: Part of the Certificate in Web Design
with Marcus Lander and Tonya Wright
Anyone wanting to find out how to create effective and dynamic websites/applications will want to take this course. You may be a webmaster or a graphic designer already creating static websites wishing to take your skills to the next level. You will acquire the fundamentals of the most popular Web 2.0 technologies. You will take away a functioning web application hosted on a web server that is both accessible and Search Engine Optimized. CEUs/ILUs available.