Discover how you can make a lasting difference in a youth’s life mentoring through Big Brothers Big Sisters (BBBS)! This presentation introduces BBBS's mission and explores the different avenues for volunteerism. Learn the importance of mentoring, the positive impact of strong relationships, and how BBBS supports everyone throughout the process.

Being calm during a conversation with an angry customer and knowing how to turn the conversation around in your favor takes emotional intelligence. A hand written thank you card can refresh a staff or customer’s spirit and lead to increased traffic for your business. Word choice matters. “What’s wrong with you? versus “What’s troubling you?” can send two different signals to a staff member who has a meltdown at work. People skills are everything, especially in hospitality, healthcare, and in any small business. This class is a must for anyone running a small business. Preethi Fernando is the author of “Emotional Intelligence in Business and Marketing.” Visit preethifernando.com. Objectives: How to practice calmness and maintain composure with an angry customer; How to use emotional intelligence in networking, such as thank you cards, post-it notes, remembering people’s names; How to handle tears in the workplace using emotional intelligence.

Come hear what Spirit has to say to you. Get your questions answered and learn what your family and friends have to say in Spirit. This is a fun and interactive way to get introduced to psychic readings. You may be surprised who you hear from. Led by Jeannie Sullivan from HeartFelt Energies.

Designed for caregivers of individuals with dementia, developmental disabilities, or anyone needing daily support. What if you suddenly couldn’t provide care? Build peace of mind with a simple plan. Learn to organize key information, identify backup supports, explore helpful local resources, and prepare for emergencies so care continues smoothly. Presented by Ashley Butterfield of Bath-Brunswick Respite Care.

This course provides a strategic guide to maximizing Social Security benefits. You'll learn about optimal claiming ages, spousal and survivor benefits, and tailored strategies for single, married, divorced, and widowed individuals to make informed decisions about when and how to file. Presented by Damian Smith of Set Apart Investing.

Discover and explore your natural talents. Learn to use what comes naturally to you as a tool for greater confidence, success, and well-being. Includes: The Gallup CliftonStrengths assessment and personalized results; insight into your talents; practical strategies for using your strengths; hands on activities, reflection, and practical application. *Note: Materials cost for CliftonStrengths assessment @ $24.99, must be completed online before the session. Click HERE for the assessment page.

This class covers both adult and pediatric CPR/First Aid/AED instruction for those looking for either initial certification or renewal. Upon completion of the course, participants will receive a certificate from the American Red Cross which is valid for two years. Presented by Jennifer Harris of First Point Training, LLC.

Join Jeannie Sullivan for a discussion about the book, Daughters of Witching Hill by Mary Sharra. This book takes place during the witch trials in England and is based on true events. You will find out how the witch trials affected Bess and her grandmother.